Cloud saves are not working : Soul Assembly

Cloud saves are not working Print

Created by: Soul Assembly Support Team

Modified on: Tue, 24 Oct, 2017 at 4:04 PM

We’re sorry to hear you are having trouble with Cloud Save. Firstly, please make sure:

That you are signed into GameCenter and iCloud across all devices on iOS, Google Play or the devices Cloud Save account for Android.
That cloud saving is enabled for your app across all devices - you can check this on your device settings by going to Settings -> iCloud -> iCloud Drive on iOS, Settings -> Backup and reset -> Cloud Usage on Android and ensuring that ‘Freeblade’ is enabled on the list of applications.
Your cloud save data will update only when a change is made and you are connected to the Internet.

For news on when any updates these updates will land, we suggest following us on Facebook and Twitter.

Please note that we don't support cloud saving on Windows 10 or Facebook Gameroom.

Soul is the author of this solution article.

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