FAQ - English

Frequently asked questions for Warhammer 40,000: Freeblade

My purchase did not complete successfully
Firstly, we’re sorry to hear that your purchase did not complete successfully. iOS and Android Versions We would advise you to use the ‘Restore ...
Mon, 5 Mar, 2018 at 1:23 PM
I am getting an NFCA error and cannot participate in Events or Multiplayer
There are several reasons why this might be: First and foremost - please ensure you're playing the game on a stable wifi connection! Events and ...
Mon, 5 Mar, 2018 at 1:24 PM
I've lost my save game!
We’re very sorry to hear you have lost your save game. Unfortunately, there is nothing we are able to do to recover lost save game data. However, if you w...
Mon, 5 Mar, 2018 at 1:26 PM
My game is crashing a lot
Firstly, we're sorry to hear the game is crashing for you. Here are some things you can try to resolve this issue: If you've opened a lot of a...
Mon, 5 Mar, 2018 at 1:30 PM
What iOS devices are supported?
The following iOS devices are currently supported by Warhammer 40,000: Freeblade: iPhone 5 and above iPad Mini 2 and above iPad 3 and above i...
Thu, 19 Jan, 2017 at 4:39 PM
I've found a bug in a Patrol mission
We're sorry to hear you experienced issues as part of a patrol mission. We will try and track down the set of circumstances that caused this and ...
Tue, 22 Dec, 2015 at 12:50 PM
How do I synchronise my game across multiple devices?
You can do this using cloud saves. To use cloud saves, please ensure: For iOS: That you are signed into GameCenter and iCloud across all devices. ...
Tue, 24 Oct, 2017 at 3:19 PM
I didn't receive my Event or Multiplayer reward
We're sorry to hear you have experienced an error whilst receiving your Event or Multiplayer reward. If you have not already done so, please use the ‘C...
Tue, 21 Feb, 2017 at 12:34 PM
How do I change my Knight's name?
Firstly, please ensure you are playing the latest version of the game. Once in-game, simply tap on your Knight whilst in the main menu and pr...
Fri, 8 Jan, 2016 at 2:36 PM
How do I turn off Notifications?
It is possible to turn off notifications from Freeblade on your device.  iOS: Navigate to Settings > Notifications > Freeblade and then tap th...
Tue, 24 Oct, 2017 at 3:54 PM