I had the same issue, the update fixed it for a while but it did it again last night.
Still wait for a response to my ticket.
Same here. I am also stuck on update screen. The support is horrible. Have a 10 day pending ticket from them regarding another issue. Asked me for my Player ID to check it and 8 days later still no answer. Totally worthless.
I understand there's a fix coming to unblock all users
Any idea when this fix might be coming? I've had it happen to two separate accounts now. Seems like once I've reached player level 7 it locks up.
Interesting. Im also level 7. Leveled up a couple of hours before this happened.
So you got screwed twice.
I also did. After hitting i think it was level 4 or 5. After i logged in they changed around the level of my cards. Alot of my commons was level 1. I now had a level 3 Ork Warlord which i before did not have. One of my epics which was level 1 was now level 3. And Rare cards which i had in level 5 was 3 or 2.
Heya everyone! For those having the same issue, try messaging the Facebook page: https://www.facebook.com/aosrealmwar/ . I got a reply within an hour and it was fixed straight away - that was probably luck that they responded that fast, but give it a try!